Quality and Compliance

Meeting clinical governance standards

This is a set of systems that enable health organisations to deliver a quality service.

There are seven pillars of Clinical Governance; patient and public involvement, clinical effectiveness and research, clinical audit, clinical risk management, staffing and staff management, education, training and development & use of information and IT.

To ensure we are compliant with Care Quality Commission guidance and standards for dental practices CDS is registered with the Care Quality Commission to offer services in Bedfordshire, Derbyshire, Essex, Leicestershire, Lincolnshire, Norfolk, Nottinghamshire, Suffolk (Out-of-hours Service) and HM Prisons. This means we comply with CQC’s Essential Standards of Quality and Safety.

CDS Provider ID: 1-191589944

The CDS-CIC CQC Registered Managers are:

Yee Lee: Dental Care Centre Bedfordshire
Paula Dynes: Bedfordshire
Keerti Madhvani: Leicestershire & Rutland
Jane Rodrigues: Essex
Catriona Brown: Lincolnshire
Ikbal Mahal: Nottinghamshire
Martyn Waddington: Derbyshire
Angela Simms: Norfolk & Waveney – application pending approval

CDS Registered Locations:

CDS is registered with the Care Quality Commission to offer services in Bedfordshire, Derbyshire, Essex, Leicestershire, Lincolnshire, Norfolk, Nottinghamshire, Suffolk and HM Prisons.

Patient feedback through the national Friends and Family Test:

This is method by which patients of the Community Dental Service are able to give their feedback about how likely they would be to refer friends and family to CDS. The results will be published by the NHS and provide a patient rating for CDS in Bedfordshire, Derbyshire, Essex, Leicestershire, Lincolnshire, Norfolk, Nottinghamshire, Suffolk and HM Prisons. Overall, we currently receive a 98% recommendation rating.