Norfolk and Waveney Oral Health Improvement

The Oral Health Improvement Team is commissioned to deliver and promote oral health programmes and education in the Norfolk & Waveney region.

The team co-ordinates, facilitates and supports a range of evidence-based interventions to reduce oral health inequalities and promote better oral health. We work successfully with early year’s settings, schools, children and adults with special needs and /or living in care settings.

Oral Health is everyone’s responsibility, therefore training is available to health and non-health professionals. Sessions are tailored to meet the requirements of specific areas e.g health visiting, school health nurses, teachers and many voluntary sector areas.

Accreditation of early years settings, primary and special schools, is delivered through the Healthy Smiles programme. For more information, please email


Oral Health training is available to both health and non-health teams and is tailored to suit each group:

  • Children and Young Person
  • Older and Vulnerable Adults
  • School Health Nurses
  • Health Visitors
  • Teachers
  • Additional Needs Teams
  • Care Home Teams
  • Early Years Teams
  • Looked After Children Teams
  • Voluntary Sector

A range of resources are provided as part of the training such as Leaflets, posters and documents as well as a certificate of attendance.

Sessions are designed according to the area of work and are often run during a team meeting or during allocated professional development time. Brief follow up sessions can then be provided to update and refresh people’s knowledge. Every session is evaluated by those attending to ensure continuous improvement.

Meet the team

The Healthy Smiles award programme supports services working with young and primary school children to adopt tooth-friendly practices. By implementing the seven Healthy Smiles standards, each participating setting helps to;

  • Increase the dentist attendance of children in their care
  • Promote positive oral health messages to the children, staff and parents, and reduce the frequency of sugary food and drinks given to the children

Free training is provided by the Oral Health Improvement team to support the staff teams taking part in the award. In some settings the Healthy Smiles + accreditation standards will require a food audit to be completed.

For queries relating to Health Smiles programme, please contact the team on

Lifelong Smiles

“Achieving Optimum Oral Healthcare In Residential Settings.”

CDS has developed an accredited programme called ‘Lifelong Smiles’ (LLS). This is available to care home settings in Norfolk and Waveney. By agreeing to participate, the care homes would need to meet a set of standards based on the NICE guidelines for oral health in care homes.

We invite care homes to improve their delivery of oral health care within their facility. This can include; improving the personal dental care a resident receives, an awareness of the different needs and wants for each resident, implementing dietary changes across the homes provision of snacks and drinks and making sure each resident is registered with a local dentist and attends when necessary.

As many employees as possible will receive the training and will be aware of the standards so they understand what is to be achieved. Then two staff members will be in charge of collaborating evidence and initiating any necessary changes. CDS will then follow up after the initial training to discuss care plans, menus and any other issues.

We will support the home to work towards achieving the standards and monitor good practice. Once all evidence is collected and the standards have been met, the homes will then receive their award certificate to be displayed in the home.

Care homes not taking part in the accreditation scheme can also access our free training for staff.

For any queries regarding Lifelong Smiles, please contact the Norfolk and Waveney Team at